Privacy Policy

1. About Kilkaari Bachhpan Ki

Kilkaari Bachhpan Ki is a nonprofit NGO dedicated to providing educational opportunities for underprivileged children. We operate in the charity and education sector, focusing on bridging educational gaps for disadvantaged communities through free school supplies, supplementary classes, digital learning content, and scholarship programs.

2. Information We Collect

2.1 Donor Information

• Name, email address, and phone number
• Billing address and donation preferences
• Payment information (processed securely through Razorpay)
• Donation history and communication preferences
• Tax exemption details for 80G certificates

2.2 Beneficiary Information

• Child's name, age, and educational level
• Parent/guardian contact information
• Educational needs assessment
• Progress reports and academic records
• Family background (for scholarship eligibility)

2.3 Volunteer Information

• Personal details and contact information
• Educational background and skills
• Availability and preferred activities
• Background verification documents

2.4 Website Visitors

• IP address and device information
• Browser type and pages visited
• Time spent on website
• Cookies and tracking data

3. How We Use Your Information

We use collected information for the following purposes:

• Educational Services: Delivering educational programs and resources to beneficiaries
• Donation Processing: Processing donations securely and providing tax receipts
• Communication: Sending updates about our programs and impact stories
• Volunteer Coordination: Matching volunteers with appropriate opportunities
• Program Improvement: Analyzing data to enhance our educational initiatives
• Legal Compliance: Meeting regulatory requirements for NGO operations
• Fundraising: Organizing campaigns and events for sustainable funding

4. Information Sharing and Disclosure

We may share information with:

• Payment Processors: Razorpay for secure donation processing
• Educational Partners: Schools and institutions we collaborate with
• Government Authorities: For compliance with NGO regulations and reporting
• Service Providers: Third-party vendors supporting our operations
• Legal Requirements: When required by law or to protect children's welfare

We never sell or trade personal information for commercial purposes.

5. Data Security and Protection

We implement comprehensive security measures:

• SSL encryption for all data transmission
• Secure server infrastructure with regular updates
• Access controls limiting data access to authorized personnel
• Regular backup and recovery procedures
• Staff training on data protection best practices
• Special protection protocols for children's information

6. Children's Privacy Protection

As an organization serving minors, we take special care to:

• Obtain parental/guardian consent before collecting children's information
• Limit data collection to educational purposes only
• Implement enhanced security for children's records
• Provide parents access to their child's information
• Delete information when no longer needed for educational purposes

7. Your Rights and Choices

You have the right to:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format
• Withdraw Consent: Withdraw consent for data processing

8. Cookies and Website Analytics

Our website uses cookies to:

• Improve user experience and website functionality
• Analyze website traffic and usage patterns
• Remember user preferences and settings
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Data Retention

We retain information for:

• Donor Records: 7 years for tax and audit purposes
• Beneficiary Records: Until educational support is completed
• Volunteer Records: Duration of association plus 2 years
• Website Analytics: 2 years for improvement purposes

11. International Data Transfers

As we primarily operate in India, most data processing occurs within the country. Any international transfers are conducted with appropriate safeguards and legal protections.

12. Updates to This Policy

We may update this privacy policy periodically. Changes will be posted on our website with the updated date. Significant changes will be communicated via email to registered users.